Good customer service can be a difficult thing to find
these days, but I must say yours is impeccable! You listen, you consider, you
respond, you follow up...in other words you get it! Thanks so much for your
assistance with our recent home sale and subsequent new home purchase. I truly
appreciate your attention and focus on our needs through the entire process;
Keeping us on track with important details, walking us through the steps,
researching options based on our goals and leveraging your background to help us
with information gathering. And to top it off, you're just a nice guy.
I want to express my appreciation for all your help in selling my home. As you
know, it was on the market for quite some time with other real estate agents.
None were able to sell it. I believe your success was due to your hard work,
market insight and warm personality. Most importantly, I fully recognize that I
am not an easy person to work with. You were very patient with my questions,
concerns and requests. Thanks very much and feel free to refer any prospects to
me for references.
We were out of town home owners and we put our home on the market with Robert.
He was wonderful! He was right on top of things, making sure everything was
being taken care of. Robert is responsible, honest and hard working. I would
highly recommend him as a Realtor.
Thank you, Robert for another outstanding job you provided as our realtor. We
especially appreciate the time you spent taking care of our needs as we
purchased our 2nd home with you. It is great to work with a professional who has
our needs as their main priority. We have worked Robert Lerner several times. He
makes our needs a priority when dealing with both the buying and selling of our
homes. His knowledge and ability to answer our questions makes his smiling,
friendly face our number one choice when we need a real estate agent. No one
will take better care of you and your family than Robert Lerner.
Mike and Merry Prather
We have worked with Robert Lerner on two different occasions within the last
three years. He helped us find our first home in Frisco in 2001. In 2003 he sold
that home for us and helped us find our new home and we couldn’t be happier. Not
only is he a great realtor, but we also consider him to be a friend of our
The Husby Family, Frisco, Texas
Although I didn't think it was possible, Robert made selling my house easy
during a very stressful time of not only selling my house but also moving out of
state. Robert always kept me informed and was proactive in his approach. If
I ever move back to the DFW area, I will definitely contact Robert.
My husband and I have worked with Robert Lerner in the purchase of both of our
homes in less than 2 years time. He is Fabulous!! We truly value Robert's
dedication, loyalty and the personal touch he brings to such a life changing
event. Robert made this difficult change bearable for us with his calm, steady
and trustworthy demeanor. He is truly one of a kind in his field and you will
not be disappointed when you choose him to be your Realtor!
Allison and Rod Julian
We enthusiastically endorse your service for locating a home! The greatest
aspect of our experience in working with you was that we never felt any
pressure to "settle" on a house; through your email program, we were able to
save time and effort in house-hunting by only going out to see the ones that
particularly interested us. We continue to recommend your service to our
Bill and Victoria Rice
Robert was extremely helpful and patient in my search for my first home. He
offered honest opinions and advice. I would use him again.
My wife and I thoroughly enjoyed the adventure of looking for our first
home. Months before we knew we would be moving, Robert took us out to help
us get an idea of what we wanted. He was very patient and knowledgeable
through the whole process. Thanks Robert for making it such a good
Steven and April Woodward
Robert made the entire process for a first time home buyer easy. From his
weekly e-mails showing new house listings to the final paperwork, he was
extremely helpful, patient, and caring. He educated us on all the little
details that make such a difference in buying a home and in the future for
selling that home. We will definitely use him again in the future and we
recommend him to anyone we know looking to purchase a home.
Eileen and Johnny Rodriguez
My family and I had the pleasure of working with Robert for our move from
Virginia to Dallas three years ago. I made a quick business trip to the area to
scout for homes with Robert before bringing my wife to look at about 20
finalists. Robert made the search very efficient with his intense up front leg
work. In the end, we found our dream house and the experience was very
gratifying. Robert is the most courteous and honest person we have met in Texas
and we have recommended him to our friends and acquaintances.
Roger & Denise Silver
We had the opportunity to work with Robert during a corporate relocation to the
DFW area. We let Robert know what we were looking for in a home and the price
range. He not only showed us existing homes for sale, he gave us a tour of new
home communities. His outstanding knowledge and professionalism helped us choose
our new home and area in the DFW area. We highly recommend Robert to anyone
needing a real estate professional.
Sincerely, Mark and Brenda Faure
We recently purchased our new home and were very pleased with Robert Lerner's
services. Specifically, he demonstrated patience and a willingness to provided
historical data and provided excellent insight to potential resale issues. In
short, we highly recommend his services!
Don and Julie Peteuil
Thank you so much for ALL of your help in making our move from New Hampshire to
Texas such a smooth transition. You were so helpful and accommodating to us
during our house hunting both with your updated multiple listings emailed
regularly, and the help in showing us all over town searching for the perfect
home. We love our neighborhood and the schools are fantastic. Thank you again
for all of your help!
Scott and Michele Darwin
Just a note to thank you so much for everything you did for us in 2002. We love
our new home, and really appreciate everything you did to make our home buying
experience not only painless but enjoyable. And thanks again for the holiday
Thank you, Kim & Mike Phillips
I liked Robert Lerner as my real estate agent because he was not a pushy
salesman type. My husband & I like the house we bought with him and he gave his
wise advice when asked.
Regards, Tellie Walling
We love Robert's e-mails that keeps us updated on the market value of the homes
in our neighborhood. Without this information we would not know what homes like
ours are selling for!”
Ladd and Ruby Gibke
Robert effectively used internet technology to provide prompt and professional
service. He was always courteous. In addition, he offered additional services
after the house was closed.
Robert took the time to find the exact house I was looking for, and in my case
that was quite an effort! His extensive knowledge of the area was extremely
helpful for me, having recently relocated to Dallas. He's also been fantastic in
following up post-purchase. I'd recommend him to anyone.